Latest Results

Interim Results

Significant strides in sales growth delivered alongside improvements in efficiency
Trading in line with management's expectations

Sosandar PLC (AIM: SOS), the online women's fashion brand, is pleased to announce its results for the six months ended 30 September 2018.


The full results are available to
download in PDF format

Financial Highlights

Operational highlights


Performance against KPIs

  6 months ended
30 September 2018
  6 months ended
30 September 2017
Sessions 1,599,709   480,320   +233%
Conversion rate 2.75%   1.68%   +107bps
Number of orders 43,979   8,049   +446%
Average Order Value £105.42   £96.78   +9%
Returns 52%   44%   +800bps
New Customers 24,853   5,375   +362%
Repeat Orders 19,126   2,674   +615%
  As at 30 September 2018   As at 30 September 2017   Change
Customer database 84,500   20,125   +320%

Ali Hall and Julie Lavington, Co-CEOs, commented:

"We are delighted to be reporting another period of significant financial and operational progress for the Company as we have made steps forward across the business. We have set out a clear growth plan and are delivering on it. The exceptional growth in revenue, increased average order values and surge in repeat orders is evidence of how well we are engaging with an underserved market of women and testament to the quality and unique design of our products. It is pleasing that increasing sales have been matched by strong advances in efficiency throughout the business.

"Trading continues to be in line with management's expectations and sales momentum has continued post period, with strong trading in the autumn across all product categories including partywear. September and October delivered consecutive record months for revenue, as well as orders, traffic and conversion rate. We are very excited by Sosandar's long term prospects and look forward to the rest of the financial year with confidence."


Operating review

We are delighted with the Company's performance over the period. Revenues climbed by 407%, with strong sales seen throughout the spring, summer and early autumn months. This growth was driven by a variety of factors, including the continued success of customer acquisition activities across multiple channels, increased average order values and a surge in repeat orders.

It is pleasing that these improvements in KPIs have been matched by strong advances in productivity. Over the first half, we have enhanced conversion rates, improved the efficiency of our marketing spend and continued to increase our gross margin. Sosandar is a company in pursuit of long term, quality growth, and we believe delivering improvements in efficiency and the quality of the customer experience, as we have this period, is vital in preparing the business for future success.


We are proud to have achieved high levels of growth across a broad range of KPIs. Site visits increased by 233% year on year, and our customer database increased by 320% to over 84,000. Conversion rates and average order values (AOV) also both continued to follow the growth trend since listing, with conversion rates up 107bps to 2.75% and AOV up 9% to £105.42. We have delivered exceptional growth across both new and repeat orders. New customers increased by 362% and repeat customers by 615%, demonstrating the desirability of the products and increasing engagement with the brand.

We were also very pleased to have raised £3.0m through a placing with institutional investors post-period end. The net funds raised will help drive further the Company's development and support the ongoing growth plans for the business.

Strong customer acquisition

The number of new customers acquired over the period has increased by 362% to 24,853 and our customer database now stands at over 84,000 - more than four times larger than this time last year. Both growing brand awareness and more efficient, targeted marketing have been key in driving this growth. Pleasingly, our customers are becoming Sosandar brand ambassadors, repeat ordering from the website and engaging with the Company through social media.

As more customers learn of Sosandar, we are continually learning more about our customers; building our understanding of exactly what they are looking for from a one-stop fashion destination. This increased insight has led to a decreasing cost per customer acquisition over the period, in line with previously reported trends.

Building a committed fanbase

The Group's marketing strategy centres around content, underpinned by algorithm-based data science. This approach makes use of detailed customer targeting, tracks return on investment and analyses purchasing habits to ensure spend is impactful. The Group's focus on marketing was demonstrated in the first half through an increase in marketing resource and the hire of a new data analyst. The success of this approach is reflected in the fact that every one of Sosandar's marketing channels is currently in growth.

Particular channels of note are the Company's highly successful direct mail brochures, Facebook and Instagram. The Sosandar brochures have proven that the use of high quality lifestyle content is particularly valuable in driving high-converting customers to the website. Facebook and Instagram followings have both more than doubled since 30 September 2017 and after reaching a milestone number of Instagram followers in June, Sosandar launched Instagram shopping. The swipe to shop functionality enhances brand engagement and capitalises on the growing number of influencers and celebrities posting about Sosandar on Instagram.

The success of our paid-for marketing strategy has been complemented by sustained high levels of PR-driven media coverage. Management's expertise in this area has seen Sosandar featured regularly on national TV, newspapers and magazines. Sosandar clothing continues to be worn regularly by an ever-growing list of celebrities and social influencers including Denise Van Outen, Tamsin Outhwaite, Rebecca Adlington, Charlotte Hawkins and Laura Whitmore. A velvet dress worn by Dame Darcey Bussell on Strictly Come Dancing, currently the UK's biggest TV show, sold out in an hour.

More product choice, same quality style

The rise of repeat orders and average order value size, alongside positive feedback from customers, demonstrates that Sosandar continues to produce excellent quality products across the entire range. Sosandar aims to be at the forefront of trends with a wide variety of styles and choice for all occasions, and as such we further strengthened the team over the period with more garment design and technology resource. This has worked well, with high demand for products across all categories, with animal print a stand out trend, and higher priced point items such as coats and leather also continuing to sell well.

The product range, by number of SKUs, has been expanded by 20% in the last six months, with the addition of more choice within product types, and new categories such as accessories and nightwear. The size range has broadened and now covers sizes 6 to 20. The broadening of the product range along with the desirability of the products are a key factor in the improved conversion rate from 1.68% to 2.75%.

Improving the customer journey

As announced previously, we have made significant operational advancements, including working with our partner, Clipper Logistics, to move to a seven day a week service and upgrading our e-commerce platform to Magento 2. Both projects were implemented successfully with no down time to the business and provide our customers with improved delivery options and increased functionality.

Post the reporting period, we have made further enhancements to our customer proposition with the launch of Apple Pay functionality and streamlined faster checkout, as well as enhancing our customer service proposition with the addition of live chat. As we continue to grow and add scale, we are committed to providing our customers with an exceptional personal offering.

Operational efficiency

Margins have increased by 900 basis points to 55%, largely due to achieving higher levels of stock sold at full price and improvement in the Company's buying power as scale and repeat business builds.

Returns levels have increased during the period for two principal reasons: higher than anticipated levels of customer acquisition, as new customers find their correct fit; and a particularly high demand for dresses during the Spring/Summer period. Dresses have higher return rates due to a more complex body fit. Management expects the returns rate will be lower at the full year, reflecting the different product mix in Autumn/Winter.

Our test and repeat strategy continues to work well as we focus on fast stock turn with new product launching constantly, helping to minimise stock risk and allowing us to capitalise on best-selling items in real time. As we grow, our levels of stock will increase, however our stock is carefully controlled and linked directly to marketing investment to ensure a continued fast and efficient stock turn.


We have made significant strides forward over the period, both operationally and financially. We have set out a clear growth plan and are pleased to have delivered on it as expected thus far.

Sales momentum has continued post period, with another record month recorded in October for revenue, as well as orders, traffic and conversion rate. We have begun to invest in stock in advance of the busy Christmas period, and so far sales of cold-weather and partywear have been very promising.

Trading continues to be in line with management's expectations. In the second half we will aim to build further on our early successes, driving acceleration of sales and awareness of the brand alongside increasing efficiencies and bottom line improvement. Sosandar has delivered a strong first half performance and the Board looks forward to continuing to grow into 2019 and beyond.


Financial Review

KPIs and financial performance

Strong growth has been achieved across KPIs, with increasing brand awareness and customer engagement driving sales improvement. The business continues to invest in customer acquisition and efficiencies have been delivered in this area. These new customers are also increasingly becoming repeat customers underpinning future growth.

Investment has been made in people, with the majority of the strategic hires needed to take the business forward now in place. Product imagery is an area which has benefited from increased resources, with higher quality visual assets enhancing brand perception, contributing to increased conversion and product sell through rates.

Whilst the cost base has increased in absolute terms, the money that is being spent is delivering economies of scale. This is evidenced by costs as a percentage of revenue decreasing significantly in comparison to the prior period.

Expenditure has also successfully created enhanced product demand and increased full price sales which, combined with buying improvements, have helped increase margin 900 basis points to 55%.

Financial position and cashflow

Cash balances of £2.6m at the end of the period have been added to post period by a successful £3m placing. Driven by strong institutional demand, the October 2018 placing was delivered at a significant premium to the November 2017 IPO issue price and provides funds to support our continued growth plans.

Amplified product demand has improved stock turn and sell-through rates, providing significant working capital improvements with a 407% revenue increase delivered from only a 42% increase in inventories.

Capex investment in the period relates to costs of transferring to the latest Magento 2 platform, which provides significant website improvements and will allow easier adoption of any new ecommerce technologies that enhance the customer journey.

There is no other significant capex planned with future cashflows relating to ongoing working capital movements as the business builds towards breakeven.


  6 months ended
30 September 2018
  6 months ended
30 September 2017
Revenue £1,844   £364   +407%
Gross Profit £1,010   £169   +498%
Gross Margin 55%   46%   +900bps 
Operating Loss £(1,971)   £(1,116)   -77%
EBITDA £(1,958)   £(1,107)   -77%
  6 months ended
30 September 2018
  6 months ended
30 September 2017
Sessions 1,599,709   480,320   +233%
Conversion rate 2.75%   1.68%   +107bps 
Number of orders 43,979   8,049   +446%
AOV £105.42   £96.78   +9%
  As at 30 September 2018   As at 30 September 2017   Change
Facebook Followers 55,143   24,042   +129%
Instagram Followers 16,700   5,665   +195%
Customer database 84,500   20,125   +320%
  6 months ended
30 September 2018
  6 months ended
30 September 2017
New customers 24,853   5,375   +362%
Repeat orders 19,126   2,674   +615%


Unaudited consolidated statement of income and other comprehensive income
For the 6 months ended 30 September 2018

    6 months
ended 30
6 months
ended 30
Year ended
31 March
    2018 2017 2018
  Notes £'000 £'000 £'000
Revenue   1,844 364 1,353
Operational costs   (834) (195) (684)
Gross profit   1,010 169 669
Administrative expenses   (2,981) (1,285) (3,793)
Deemed cost of reverse   - - (1,439)
Reverse acquisition cost   - - (1,493)
Operating loss   (1,971) (1,116) (6,056)
Loss on ordinary activities before taxation   (1,971) (1,116) (6,056)
Tax on loss on ordinary activities   - - -
Loss for the period   (1,971) (1,116) (6,056)
Other Comprehensive income   - - -
Total Comprehensive income for the period   (1,971) (1,116) (6,056)
Attributable to:        
Equity holders of the parent   (1,971) (1,116) (6,056)
Non-controlling interests   - - -
Group loss for the period   (1,971) (1,116) (6,056)
Exchange translation differences   - - -
Total comprehensive loss for the period   (1,971) (1,116) (6,056)
Loss per share:        
Loss per share - basic and diluted, attributable to ordinary equity holders of the parent (pence) 5 (1.85) (4.44) (10.31)
Loss per share - basic and diluted, from continuing operations (pence) 5 (1.85) (4.44) (10.31)


Unaudited Consolidated Statement of Financial Position
As at 30th September 2018

    As at 30 September As at 30 September As at 31 March
    2018 2017 2018
    Unaudited Unaudited Audited
  Notes £'000 £'000 £'000
Non-current assets        
Intangible assets   111 53 56
Property, plant and equipment   187 205 172
Total non-current assets   298 258 228
Current assets        
Inventories   735 516 531
Trade and other receivables   413 145 478
Cash and cash equivalents   2,555 49 4,616
Total current assets   3,703 710 5,625
Total assets   4,001 968 5,853
Equity and liabilities        
Share capital 4 107 1 107
Share premium 4 27,796 2,743 27,796
Capital redemption reserve 4 4,648 - 4,648
Other reserves   70 - 32
Reverse acquisition reserve 4 (19,596) - (19,596)
Retained earnings   (10,026) (3,115) (8,055)
Equity attributable to owners of the parent   2,999 (371) 4,932
Non-controlling interests   - - -
Total equity   2,999 (371) 4,932
Current liabilities        
Trade and other payables   1,002 1,339 921
Total current liabilities   1,002 1,339 921
Total liabilities   1,002 1,339 921
Total equity and liabilities   4,001 968 5,853


Unaudited Consolidated Statement of Cash Flows
For the 6 months ended 30 September 2018

    6 months
30 September
6 months
30 September
Year ended
31 March
    2018 2017 2018
    Unaudited Unaudited Audited
  Notes £'000 £'000 £'000
Cash flows from operating activities        
Group loss for the period   (1,971) (1,116) (6,056)
Share-based payments   38 - 582
Depreciation and amortisation   13 9 55
Reverse acquisition costs   - - 1,439
Working capital adjustments:        
   Change in inventories   (204) (153) (168)
   Change in trade and other receivables   65 (84) (445)
   Change in trade and other payables   81 1,057 849
Net cash flow from operating activities   (1,978) (287) (3,744)
Cash flow from investing activities        
Addition of property, plant and equipment, and intangibles   (83) (2) (18)
Acquisition, net of cash acquired   - - (1,938)
Net cash flow from investing activities   (83) (2) (1,956)
Cash flow from financing activities        
Net proceeds from issue of equity instruments   - - 9,978
Net cash flow from financing activities   - - 9,978
Net change in cash and cash equivalents   (2,061) (289) 4,278
Cash and cash equivalents at beginning of period   4,616 338 338
Cash and cash equivalents at end of period   2,555 49 4,616


Unaudited Consolidated Statement of Changes in Equity
For the period ended 30 September 2018

Share based
  Notes £'000 £'000 £'000 £'000 £'000 £'000 £'000
THREAD 35 LTD                
Balance at 31 March 2017   1 2,743 - - (1,999) - 745
Loss for 6 months   - - - - (1,116) - (1,116)
Balance at 30 September 2017   1 2,743 - - (3,115) - 371
SOSANDAR PLC                
Balance at 1 January 2017   4,651 12,268 - - (17,441) 610 88
Thread 35 Ltd earnings bfwd           (1,999)   (1,999)
Loss for the year   - - - - (6,056) - (6,056)
Transfer of share-based payment reserve   - - - - 610 (610) -
Loss for the period to acquisition   - - - - (770)   (770)
Reverse Acquisition   - - (19,596) - 17,601 - (1,995)
Shares based payments   - - - - - 32 32
Acquisition of a subsidiary   - - - - - - -
Issue of share capital   104 15,528 - - - - 15,632
Cancellation of share capital   (4,648) - - 4,648 - - -
Balance at 31 March 2018   107 27,796 (19,596) 4,648 (8,055) 32 4,932
Loss for six months   - - - - (1,971) - (1,971)
Shares based payments   - - - - - 38 38
Balance at 30 September 2018   107 27,796 (19,596) 4,648 (10,026) 70 2,999

Share capital is the amount subscribed for shares at nominal value.

Share premium represents the excess of the amount subscribed for share capital over the nominal value of those shares net of share issue expenses.

Share based payments reserve relate to the charge for share-based payments in accordance with International Financial Reporting Standard 2.

Retained earnings represent the cumulative loss of the Group attributable to equity shareholders.

Reverse acquisition reserve relates to the effect on equity of the reverse acquisition of Thread 35 Limited.

Capital redemption reserve represents the aggregate nominal value of all the deferred shares repurchased and cancelled by the Company. The reserve is non-distributable.



Notes to the Financial Statements are available in the printable PDF version


Page last updated: 21 November 2018

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